Thank you for installing the JSW Paints Colourvista Touch mobile app (hereinafter referred to as the "Application").

Please read these Terms and Conditions ("T&Cs") carefully before you start to use the Application.

By accessing and using this Application, you indicate that you accept (unconditionally and irrevocably) these terms and conditions (the "Agreement"). 



The Application is owned and operated by JSW Paints Pvt Ltd ("the company") incorporated under the Companies Act, 2013, having its registered office at Jindal Mansion, 5A, Dr. G. Deshmukh Marg, Mumbai - 4000026, Maharashtra (hereinafter referred to as "JSW"). The terms "We", "Us" or "Our" are used in these T&Cs and it shall refer to JSW or its subsidiaries, group companies and/ or affiliates.

You (the "User" of the Application) represent and warrant that you possess the legal right and ability to enter into this Agreement and to use this Application in accordance with all Terms and Conditions herein. You also acknowledge and agree that, unless specifically provided otherwise, this Agreement only applies to this Application and your online activities in relation to this Application, and does not apply to any of our offline activities.


1.  Modification of Terms

1.1.   JSW reserves the right to change, modify, amend these Terms and Conditions at any time, at its sole discretion, without any advance notice. Further, supplemental terms and conditions or documents may be added or posted on the Application which are hereby expressly incorporated by reference. The changed or supplemental terms and conditions shall become effective once posted on the Application. JSW shall alert you by updating the "Last updated" date of these T&Cs and you expressly waive the right to receive specific notice of each such change or addition. Your continued use of this Application, after any changed/ supplemental terms and conditions are posted, shall mean that you have accepted the changed Terms and Conditions.


2.  Applicability

2.1.   The information or services provided through this Application are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject JSW to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Application from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2.2.  The Application is intended for users who are at least 18 years old. Persons under such prescribed age are not permitted to use or register on this Application.  


3.  User Representations

3.1.  By using the Application, you represent and warrant that:

3.1.1.  all registration information you submit will be true, accurate, current, and complete;

3.1.2.  you will maintain the accuracy of such information and promptly update such registration information as necessary;

3.1.3.  you have the legal capacity and you agree to comply with these T&Cs;

3.1.4. you are not a minor in the jurisdiction in which you reside;

3.1.5.  you will not access the Application through automated or non-human means, whether through a bot, script or otherwise;

3.1.6.  you will not use the Application for any illegal or unauthorized purpose; and

3.1.7.  your use of the Application will not violate any applicable law or regulation.


3.2.  If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Application (or any portion thereof).


4.  User Registration

4.1.  You may be required to register/ sign up for the use of the Application. You agree to keep your password, if any, confidential and will be responsible for all use of your account and password. JSW reserves the right to remove, reclaim, or change a username you select if we determine, that such username is inappropriate, obscene, or otherwise objectionable. Any such determination by JSW will be binding upon you.


5.  Disclaimer of Warranties

5.1.   All the services, facilities through the Applications are provided on an "as-is" and "as-available" basis. Your access to and use of software and other materials on, or through, this Application is solely at your own risk. We make no warranty whatsoever about the reliability, adequacy, stability or virus free nature of such Application or its features. To the maximum extent permitted by applicable law, JSW disclaims all warranties relating to the information, software, products and services contained in this Application. JSW hereby disclaims all warranties and conditions with regards to this information, software, products and services contained in this Application including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. JSW further disclaims any liability and indemnification obligations for any harm or damages caused by any third-party including but not limited to hosting providers.


5.2.  Linked third-party sites/ information: This Application may contain links and pointers to internet sites maintained by third parties. JSW does not operate or control in any respect any information, products or services on such third- party linked sites. Third-party links and pointers are included solely for your convenience, and do not constitute any endorsement by JSW.

JSW has taken all reasonable steps to ensure that the information provided on this Application is accurate at the time you view it. However, JSW does not make any such representation in relation to the accuracy of any/ all information provided by other sources for example by the providers of other information, or of other parties linked to or from the Application.

You assume the sole risk for any reliance you place on such third-party information that you might come across while using the Application.


5.3.  No Advice: Any suggestions, recommendations, commentary and/or other materials posted on our Application are neither intended to nor do amount to any advice on which reliance should be placed. JSW therefore disclaims all liabilities and responsibility arising from any reliance placed on such materials by any user/ visitor of the Application, or by anyone who may be informed or may act upon any of its contents.


5.4.  Security of data transmission: JSW will endeavour to ensure uninterrupted availability of the Application and error-free transmissions. However, the Application may be subject to limitations, delay and other problems such as those inherent in the use of the internet and electronic communications.  JSW is not responsible for any delays, delivery failures or damages resulting from such problems. Further, no data transmission over the Internet can be guaranteed to be secure. JSW is not responsible for any interception or interruption of any communications through the internet or networks or systems outside its control. You are responsible for maintaining the security of your networks, servers, applications, and access codes.


5.5.  Repairs and Maintenance: JSW reserves the right to withdraw or amend the service provided through the Application without any notice. Further, your access to the Application may occasionally be suspended or restricted to allow for repairs, maintenance, updates or the introduction of new facilities or services. JSW will attempt to limit the frequency and duration of any such suspension or restriction. JSW shall not be liable if for any reason, the Application is unavailable at any time or period.



6.  Limitation of Liability

6.1  JSW shall not be liable for any personal injury or property damage, of any nature whatsoever, resulting from your access or use of the Application.

6.2  In no event will we be liable for any direct, special, indirect, incidental, consequential (including among other things loss of revenue or profits, loss of data etc.), punitive, or exemplary damages of any kind or subject to equitable or injunctive remedies (whether based on breach of contract, tort, negligence, strict liability or otherwise) arising out of:

6.2.1  access to or use of this Application, or delay or inability to use this Application, or any information contained in this mobile Application; or,

6.2.2      availability and utility of products and services

6.2.3      Such limitation of liability shall be applicable to the maximum extent permitted under the law. Any rights not expressly granted herein are reserved by JSW.

6.2.4     JSW shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.


7.  Indemnity

7.1  As a condition of use of this Application, you agree to indemnify, defend and hold JSW harmless, including its subsidiaries, affiliates and personnel from and against any and all liabilities, claims, expenses (including attorney's fees and expenses) and damages arising out of claims resulting from your use of this Application, including without limitation:

7.1.1       Your breach and/or misrepresentation of the user representations and warranties as stated in this T&Cs;

7.1.2       Your engagement in Prohibited Use of the Application;

7.1.3       Claims by third parties arising out of your use of the Applications; and/or

7.1.4      Claims alleging facts that if true would constitute a breach by you of these terms and conditions.

7.2  Notwithstanding the foregoing, JSW reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with JSW's defense of such claims. JSW will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.


8.  Limitations On Use

8.1.  You agree to use this Application solely to determine your need, preference and availability of goods and services and make a legitimate reservations or transact business with us. You agree to use the Application only for personal, non-commercial use. You agree to use Application's services to make only legitimate purchases. You agree to all the terms and conditions of use of the Application or any purchase, including, but not limited to, full and timely payment of all amounts due and compliance with all rules concerning availability of products, or services. All fees, assessments, charges, taxes and duties arising out of use of the Application are your sole responsibility.

8.2.  You agree to not indulge in "Prohibited Use" of the Application. "Prohibited Use" includes, without limitation, using the Application to:

8.2.1.              Defame, harass, stalk, threaten, abuse or otherwise violate others' right as defined under any applicable laws.

8.2.2.             Harm or interfere with the operation of others' mobiles and software in any respect, including, without limitation, by uploading, downloading or transmitting corrupt files or mobile viruses.

8.2.3.             Violate applicable intellectual property, publicity or privacy rights, including, without limitation, by uploading, downloading or transmitting materials or software.

8.2.4.             Omit or misrepresent the origin of, or rights in, any file you download or upload, including, without limitation, by omitting proprietary language, author identifications, or notices of patent, copyright or trademark.

8.2.5.             Transmit, post, or otherwise disclose trade secret, or other confidential or protected proprietary material or information.

8.2.6.             Download or upload files that are unlawful to distribute through the Application.

8.2.7.             Transmit any information or software obtained through the Application, or copy, create, display, distribute, licence, perform, publish, recreate, reproduce, sell or transfer works deriving from the Application.

8.2.8.             Cause an excessively large load on the infrastructure of the Application.

8.2.9.             Falsely use a password or personal identification number during logging into the Application, or misrepresent one's identity or authority to act on behalf of another or impersonate any other person.

8.2.10.          Violate these T&Cs in any other manner or any unauthorized use of the Application.



9.  User Generated Content

9.1.  You understand and agree that JSW is not responsible or liable for any user generated content, all user-generated content which you may decide to exchange, submit, provide or upload, will not be reviewed in advance by JSW. You agree to indemnify us from and hold us harmless against any and all claim from third parties relating to the user generated content.

9.2.  JSW reserves the right to take down any user generated content for any reason that it may deem fit, including but not limited to the user generated content being unlawful, derogatory of the applicable laws or in breach of these T&C and any other applicable T&C. You understand and agree that JSW's decision in relation to such user generated content shall be final and binding upon you.

9.3.  In case of you becoming aware of any breach of these T&C by you or any third party or any Prohibited Use, you shall be responsible to flag or inform JSW by an e-mail to in accordance with our procedure to report abuse.


10. Intellectual Property Rights

10.1.       Unless otherwise indicated, the Application is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Application (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by JSW or licensed to JSW, and are protected by copyright and trademark laws and various other intellectual property rights and competition laws of India, foreign jurisdictions, and/or international conventions, as the case may be. The Content and the Marks are provided on the Application "AS IS" for your information and personal use only. Except as expressly provided in these Terms, no part of the Application and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.


10.2.      Provided that you are eligible to use the Application, you are granted a limited royalty-free, non-exclusive, non-transferable license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, Content and the Marks.


10.3.      The right, ownership and title in all the Content and Marks related to the Application shall at all times vest with JSW and you shall not contest any such right, ownership and title of JSW. You expressly hereby waive all such claims and rights against JSW.


10.4.      Notwithstanding the foregoing, we do not claim ownership of any third-party logo, code or content placed on the Application and have no obligation of any kind with respect to such third party content.


11.  Use of Credit Card/ Debit Cards

11.1. We accept all major credit cards/ debit cards, and the credit card/ debit card holder must be the purchaser of the products offered on the Application. Your credit card/ debit card will be debited when you click on the confirm button. If you do not have a Credit Card/ Debit Card, you may choose to pay in cash by visiting one of our offices.


12.  Shade Depictions

12.1.       All shades displayed on the Application are subject to variation based on the resolution of the mobile screen. JSW shall not liable for any shade variations or your reliance on any such indicative depiction on the Application.


13.  Jurisdiction and Governing Law

13.1.       In case of dispute, grievance or complaints, you can route such notice to us through which will then be directed to our designated grievance cell.). We shall acknowledge the receipt of such dispute, grievance or complaint through an email communication to your e-mail address as provided by you. The grievance redressal team shall then contact you and attempt to address any concerns with respect to our Services within a period of 30 (thirty) days from the date of receipt of the dispute/ grievance/ complaint.

13.2.      Subject to the grievance redressal mechanism above, any legal actions pertaining to this mobile Application shall be commenced within the competent courts in Mumbai to the exclusion of other courts.

13.3.      This Agreement between the User and JSW shall be governed by the laws of India, without regard to its conflict of law principles.


14.  User Data

14.1.       We will maintain certain data that you transmit to the Application for the purpose of managing the Application, as well as data relating to your use of the Application. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Application. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.


15.  Electronic Communications, Transactions and Signatures

15.1.  Visiting the Application, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Application, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY JSW OR VIA THE APPLICATION. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.


16.  Privacy Policy

16.1.  JSW's Privacy Policy shall form an integral part of the Terms of Use. By visiting this Application, you agree to be bound by the terms and conditions of this privacy policy. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS OR THE PRIVACY POLICY, PLEASE DO NOT USE OR ACCESS THIS APPLICATION.


17.  Term and Termination



17.2.  If JSW terminates or suspends your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.


18.  Miscellaneous

18.1.  Entire Agreement: These T&Cs and any policies or operating rules posted by us on the Application constitute the entire agreement and understanding between you and JSW.

18.2.  Waiver: Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.

18.3.  Assignment: These T&Cs operate to the fullest extent permissible by law. JSW may assign any or all of its rights and obligations to others at any time.

18.4.  Severability: If any provision or part of a provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these T&Cs and does not affect the validity and enforceability of any remaining provisions.

18.5.  Contractual Relationship: There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these T&Cs or use of the Application.

18.6.  No Adverse Construction:You agree that these T&Cs will not be construed against JSW by virtue of having drafted it. You hereby waive any and all defences you may have based on the electronic form of these T&Cs and the lack of signing by the parties hereto to execute these T&Cs.

18.7.  Headings:The headings and titles used in this T&C are only for indicative purposes and do not affect the meaning, interpretation and extent of such provisions under these T&Cs.

18.8.  Survival:The provisions of this T&Cs which are intended to survive or are of such nature shall survive the termination of this Agreement.

18.9.  Contact Details: If you have questions or comments about this T&Cs or for any additional information about our online privacy practices, please write to us at



 Please make sure you are aware of any changes, please review this policy periodically.